THE EXPRESS LANE TO UPTIME
WHAT IT MEANS FOR OUR CLIENTS
Proactive fault protection
ParkView™ proactively identifies faults 24/7 without the need for customer action of any kind.
More informed alerts results in better-prepared responses and a greater percentage of first-time fixes.
ParkView™ supports all storage, server and networking equipment and all OEM vendors currently supported by our partners Park Place Technologies.
Faster response and resolution times
Once a fault is detected, ParkView™ instantly self-creates a ticket for immediate repairs.
We set up security features based on each customer’s individual security requirements, and we ensure that non-public data is never accessed or transmitted.
ParkView™ is packaged as a value-add service for supported storage systems and includes a consultative implementation with your IT staff.
Accurate part identification
Each generated ticket includes machine type, asset serial number, part number and fault description.
Automated detection and ticket creation enables your IT staff to focus on other data center priorities.
Customers will have both online and mobile access to data center hardware status, events and inventories.